In most cases we cannot refund deposits or apply them to future workshops. When you make a deposit, you enter a contract saying you will show up and occupy the seat you reserved. By taking your deposit, we enter a contract to hold the workshop and reserve a special seat for you. If we cancel the workshop, we will refund your deposit since we are, in essence, breaking said contract. If you cancel or don't show up, you have broken the contract and forfeit your deposit.
Since many of our workshops fill up long before the date held, by reserving a seat and then not showing up you have prevented another person from attending. We don't keep waiting lists so there is no way to contact folks who wanted to attend but there were previously no seats available. We could keep a list, however it is much simpler to just trust that a person who signed up will attend.
Beginning Jan 1, 2022, all workshop registrations will require full payment just like most all other sewing, crafting, repair workshops happening around the country.
The terms concerning refund/transfer of payment will be different for onsite (workshops held at our location in Murray KY) and offsite (or traveling) workshops. These terms are explained in the following sections.
Workshops held at our Murray, KY location will require full payment at registration. This secures your seat and materials and no one can take it away from you. IF we receive notice of cancellation before 30 days* of the workshop start date, your payment amount will be refunded or can be transferred to a future workshop in full. After that date, there will be no refund or transfer.
Offsite workshops are those held at any location requiring us to travel. Full payment will be required upon registration and cannot be refunded or transferred (no exceptions). This is due to many factors, the main one being that once the number of registrations necessary to justify the travel, we make reservations for travel that (in most cases) are non-refundable for us. We have tried in the past to absorb costs incurred when folks cancel or don't show up (after we've traveled hundreds of miles and spent hundreds of dollars for fuel. lodging, etc.) but we just can't do it anymore.
Again, by registering you are entering a contract to show up and occupy the seat you registered and, by taking your payment, we enter a contract to hold the workshop and reserve a seat specifically for you. If we cancel, we refund your payment. If you cancel, you forfeit your payment.
The only time a workshop payment can be transferred to a future workshop is when we receive notification of a cancellation before 30 days* prior to the start date of the workshop you've signed up for. We can then apply your exact payment amount to a future workshop. If there is a price difference between what you paid and the cost of the future workshop. this will be adjusted accordingly.
A 30 day heads-up on a cancellation allows us ample time to get the word out that there has been an unplanned opening in a workshop. Many of our workshops fill up long before the date arrives and that prevents others for signing up. In many cases those people, after seeing the workshop sold out, never go back to the website to see if there has been a seat open up.